The modern marketplace
Adopting safe, informed online shopping practices.
Internet of Things (IOT) Checklist for Consumers
Take stock of the IOT devices you may already own, use or purchase using this checklist.
Online group buying
Participating in online group buying transactions.
Things to consider when agreeing to a contract.
Learn about various types of warranties and considerations to make before you buy.
Reward and customer loyalty programs
Recognize the different types of reward and costumer loyalty programs and learn how to choose and manage them.
Receiving instant or mail-in rebates for products and services.
Learn about buying and using gift cards.
Refund and exchange
Explore links to contact for exchange or refund issues.
Review information about using rent-to-own plans and making complaint about them.
Engaging in door-to-door sales practices and protecting yourself against scams.
Making financial decisions about what services and items you may have to pay for in the event of a funeral.
Recognizing and reporting misleading advertising.
Unfair or deceptive business practices
Recognizing and reporting an unfair or deceptive business practice.
A link to the Competition Bureau web page that provides information about consumer rebates for products and services
Guide to Apparel and Textile Care Symbols
A guide that shows the apparel and textile care symbols and explains what each symbol means.
Retail identification tags
Information on the use of Radio-Frequency Identification (RFID) tags on retail products.
A link to the Health Canada web page that shows how to report a health or safety concern about a product. Includes the Consumer Product Incident Report Form.
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