The modern marketplace

From: Innovation, Science and Economic Development Canada

Online shopping
Adopting safe, informed online shopping practices.

Internet of Things (IOT) Checklist for Consumers
Take stock of the IOT devices you may already own, use or purchase using this checklist.

Online group buying
Participating in online group buying transactions.

Contracts
Things to consider when agreeing to a contract.

Warranties
Learn about various types of warranties and considerations to make before you buy.

Reward and customer loyalty programs
Recognize the different types of reward and costumer loyalty programs and learn how to choose and manage them.

Retailer rebates
Receiving instant or mail-in rebates for products and services.

Gift cards
Learn about buying and using gift cards.

Refund and exchange
Explore links to contact for exchange or refund issues.

Rent-to-own plans
Review information about using rent-to-own plans and making complaint about them.

Door-to-door sales
Engaging in door-to-door sales practices and protecting yourself against scams.

Funerals
Making financial decisions about what services and items you may have to pay for in the event of a funeral.

Misleading advertising
Recognizing and reporting misleading advertising.

Unfair or deceptive business practices
Recognizing and reporting an unfair or deceptive business practice.

Consumer rebates
A link to the Competition Bureau web page that provides information about consumer rebates for products and services

Guide to Apparel and Textile Care Symbols
A guide that shows the apparel and textile care symbols and explains what each symbol means.

Retail identification tags
Information on the use of Radio-Frequency Identification (RFID) tags on retail products.

Report a concern about a consumer product
A link to the Health Canada web page that shows how to report a health or safety concern about a product. Includes the Consumer Product Incident Report Form.

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